Committed to Protecting Your Privacy

Ambermed Ltd. is committed to protecting and respecting your privacy. This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. In this document, “we”, “our”, and “us” refer to Ambermed Ltd. Please read the following carefully to understand our views and practices regarding your personal data and how it will be treated by us. Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. For the purpose of the Data Protection Act 1998 UK Law and the General Data Protection Regulation (GDPR), the data controller is Ambermed Ltd., 73 Siskin Close, Hertfordshire, WD23 2HN, UK.

Introduction

If there are 1 or more points below with which you are not happy, your only recourse is to leave our website immediately. We take seriously the protection of your privacy and confidentiality, and we understand that all our website visitors are entitled to know their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal data. We are doing this by requesting you read the information provided at knowyourprivacyrights.org.

The law requires us to determine under which defined basis we process different categories of your personal information, and to notify you of the basis for each category. If the basis on which we process your personal information is no longer relevant, we shall immediately stop processing your data. If the basis changes, then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process as we have a contractual obligation to you

When you request a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you provide. Some of this information may be personal information. We may use it in order to:

• Verify your identity for security purposes.
• Provide you with our services.
• We may also use your data to provide you with information about products (e.g. white papers, blog posts, etc.) that we believe to be relevant to your interests based on the data you have provided and services that may be of interest to you, and we may contact you about these by post, telephone or e-mail. You may contact us at any time to manage your communications preferences, and we welcome your feedback to help us improve your experience with us.
• Allow your participation in interactive features of our service, when you choose to do so.
• Notify you about changes to our service.

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information is processed by us with your consent.

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, including our services and job opportunities, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies or to opt in to receive e-mail marketing communications. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

We may disclose your personal information to any member of our group, which means our subsidiaries, our holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by contacting us at [email protected]. However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, in doing so. Where we process your information on this basis, we do so after having given careful consideration to:

• Whether the same objective could be achieved through other means.
• Whether processing (or not processing) might cause you harm.
• Whether you would expect us to process your data, and whether you would generally consider it reasonable to do so.

For example, we may process your data on this basis for the purposes of:

• Record-keeping for the proper and necessary administration of our business.
• Responding to unsolicited communication from you to which we believe you would expect a response.
• Protecting and asserting the legal rights of any party.
• Insuring against or obtaining professional advice that is required to manage business risk.
• Protecting your interests where we believe we have a duty to do so.
• Contacting you by telephone in order to ascertain whether our services may be of interest.

Information we process because we have a legal obligation

We, like everyone else, are subject to the law. Sometimes we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order: this may include your personal information.

Specific uses of information you provide to us

This includes information provided by you to us on the understanding that it will be shared with a third party. Our website may allow you to post information with a view to that information being read, copied, downloaded, or used by other people. For example, this may include posting a comment on our blog or clicking on an icon next to another visitor’s message.

When posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete the personal information that you have posted. You can make a request by contacting us at [email protected].

Complaints regarding content on our website

We will always moderate user-generated content. If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or believe the law requires us to do so, we shall remove the content while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Job application and employment

If you send us information in connection with a job application, we may keep it for a period of up to 1 year in case we decide to contact you at a later date.

Sending a message to our support team

When you contact us, whether by telephone, through our website, or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business. We may keep personally identifiable information associated with your message, such as your name and e-mail address, to enable us to track our communications with you to provide a high-quality service.